You have planned a holiday and booked your flight tickets or you have an important business meeting, but then the flight gets delayed or cancelled and you’re left in the lurch. It’s a frustrating situation and one that you have no control over.
However, there are rules and regulations in place that entitle you to compensation from the airline in such a situation. Plus, you can claim compensation as well.
easyJet is one of the busiest airlines operating in the United Kingdom. It serves over a hundred airports across Europe. So, delays and cancellations are bound to happen. So, what you should do when your flight gets delayed or cancelled?
First and foremost you should be aware of your rights. EC Regulations 261/2004 also know as ec261 compensation, entitles you to claim compensation of up to £518 or €600 per person from the airline. Sometimes the airline will try to avoid it and either ignore your claim completely or offer you a much lower amount.
easyJet has its own set of policies regarding compensation for flight delays and cancellations, which are much lower.
When Can You Claim EasyJet Compensation?
- If the flight is delayed more than three hours.
- If the flight is cancelled and you weren’t notified at least 14 days before the date of departure.
- If you missed a connecting flight due to the delay or cancellation of the first flight.
- If you weren’t able to board a flight because it had been overbooked.
You will only receive up to 50% of the maximum entitled compensation if easyJet informed you about the cancellation between 7 and 14 days before the date of departure.
How Much Money Back From An EasyJet Delay?
- In case of flights that cover 3,500 km or more, you are entitled to compensation if the flight is delayed more than 4 hours.
- In case of flights that cover 1,500 km or more, you can claim compensation if the flight is delayed by 3 hours or more.
- In case of flight under 1,500 km, you can claim compensation if the flight is delayed for 3 hours.
- For travel within the EU of up to 1,500 km or less, you can claim up to €250.
- For travel within the EU of over 1,500 km, you can claim up to €400.
- For travel between an airport within EU and one outside the EU of up to 1,500 km or less, you can claim up to €250.
- For travel between an airport within EU and one outside the EU between 1,500 km and 3,500 km, you can claim up to €400.
- For travel between an airport within EU and one outside the EU of over 3,500 km and a delay of over 4 hours, you can claim up to €600.
Starting Your EasyJet Flight Delay Claim
Note that the EC 261/2004 regulations apply for flights within the EU or those that either originate or terminate at an EU airport. So, even if you’re an easyJet passenger, but both your point of origin and destination are Non-EU airports, then you won’t be able to claim compensation for delays and/or cancellations.
Here is a list of the common questions we get asked and the answers to those questions.
Is EasyJet Ignoring Compensation Claim?
There are plenty of circumstances in which EasyJet may reject your claim, however, we can still help if you’ve already been rejected. Some airlines have also been known to stall the claims process. Our success rate is 97.7% when making this type of claim, so if you’ve been unsuccessful then let out team represent you.
If we are unable to successfully make a claim on your behalf, you won’t be charged a penny.
You can learn more about air passenger rights here.
For assistance in claiming your compensation from easyJet, get in touch with us today. If you’d like further information on our flight delay compensation service then please feel free to get in touch and one of our friendly team will call you back.
How Long Does EasyJet Compensation Take?
There is no straightforward answer to that, the size of your party (as you claim per passenger no per booking) can be the biggest determining factor as you can appreciate there is more involved with claiming for 4 passengers than a single passenger.
Our experienced team of claim handlers will be able to keep you up to date with the progress of your claim.
What Is The EasyJet Maximum Compensation Claim?
The maximum amount you can claim is up to €600 or £518 per passenger. This is based on a flight distance 3,500 kilometres or more.