Most flight delays are caused by issues specific to individual airlines. Bad weather or security risks cause a significantly smaller percentage of flight delays than is popularly believed.
Flybe is one of the top low-cost regional airlines operating in Europe. It operates a total of 86 aircraft that serve 50 destinations across 14 countries in Europe, besides a number of destinations and countries outside Europe. Delays and cancellations are inevitable with all airlines around the world, but Flybe passengers have been facing a lot of issues with delays and cancellations of late.
The rights of air passengers are protected by Regulation (EC) No 261/2004 that was brought into force by the European Parliament. The European Commission also adopted a set of guidelines related to air passenger rights in 2016. You can claim up to €250, €400 and €600 worth of compensation from the airline, depending on the length of flight and destination.
There are broadly three types of length of flights.
- Short-haul Flights: Distance between origin and destination is under 1,500 km.
- Medium-haul Flights: Distance between origin and destination is between 1,500 km and 3,500 km.
- Long-haul Flights: Distance between origin and destination is over 3,500 km.
- If your short-haul flight arrives at the destination more than 3 hours after the scheduled arrival time, then you can claim compensation of up to €250.
- If your medium-haul flight is delayed by more than 3 hours from its original scheduled time of arrival, then you can claim compensation of up to €400.
- If your long-haul flight is delayed between 3 hours and 4 hours from its original scheduled time of arrival, then you can claim compensation of up to €300.
- However, if the delay on a long-haul flight is more than 4 hours, then you can claim compensation of up to €600.
How to Submit a Claim with Flybe?
To submit a compensation claim due to flight delays with Flybe, you will have to fill out this form which is the Flybe delayed flight compensation form. You have to provide some basic information about yourself, including name, email ID, contact number, etc. You will also have to provide details about the flight, including date of flight, flight number, etc.
You also have the option of writing to them at Flybe Customer Relations, PO Box 795, Exeter, Devon, EX1 9UL to file your compensation claim.
Make sure you save all relevant documents related to the flight, including the e-ticket, booking reference number, boarding pass, etc. The airline is also liable to pay for refreshments in case of a delay of over 2 hours. So, make sure to save the receipts. In case of overnight delay, the airline is supposed to pay for basic accommodation as well.
Learn more about Flybe policies here.
Remember that you can only claim compensation if the airline is directly responsible for the delay. For example, if the delay is due to improper maintenance of the aircraft, unavailability of the pilot or other crew members, etc. If the delay is due to problems at the airport, issues with air traffic control, weather conditions, etc., then you can’t claim compensation.
We can help you claim your compensation from Flybe. Contact us right away.